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Contact information
Ever-Power Co., Ltd.
Email: [email protected]

After sales service

 

 

Our company sincerely hopes to establish long-term and stable business relations with various units, and actively supply products of various specifications and models, and contribute to the development of business units with high-quality and low-cost products and high-quality after-sales service.
     ☆ Dedicated to provide customers with stable quality products and satisfactory after-sales service.

     ☆ Under the premise of ensuring product quality, try to supply at a reasonable price as low as possible.
     ☆ Organize production according to national standards or industrial standards, and ensure that the product quality meets the requirements. Under the correct use, the service life is not less than other similar products.
     ☆ Assist customers in choosing product types, specifications and models scientifically and reasonably.
     ☆ We guarantee to provide repair parts for the products out of the factory. We have a large-scale warehouse of wearing parts and parts, and we provide domestic and foreign users with parts and accessories for equipment repair and maintenance all year round.
     ☆ Timely delivery, under normal circumstances, delivery within 6 working days, under special circumstances according to customer needs to negotiate.
     ☆ During the user's use of the product, if there are quality problems, after receiving the user's notice, give a written reply within 24 hours or send service personnel to the user site directly, and insist on ensuring that the fault does not eliminate the service personnel and does not leave the site.
     ☆ After the equipment has been installed and debugged and passed the inspection and acceptance, the supplier’s technicians will provide more than one week of technical training and maintenance training for the user’s equipment operation and maintenance personnel.
     ☆ When the equipment is delivered to use, the supplier shall provide the equipment maintenance manual and the purchased equipment installation drawing and equipment basic drawing free of charge.On the basis of business exchanges between the two parties, in line with the principle of mutual benefit, mutual cooperation, mutual support and common development.